Describe a time when you had a problem with using the computer IELTS CUE CARD

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Describe a time when you had a problem with using the computer

You should say:

When it happened?
Where it happened?
What the problem was?
And explain how you solved the problem at last?

Model Answer 1:

Well, I remember a time when I had a problem with using the computer. It happened about six months ago in my own home.

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I was in my bedroom when the problem occurred. I was trying to finish an important school project. I had been working on it for hours when suddenly the computer screen went blank, and I couldn’t save my work.

The problem was that the computer had crashed, and I lost all the work I had done. I was really frustrated because I had put a lot of effort into the project, and the deadline was approaching fast.

To solve the problem, I first tried to restart the computer, but it didn’t work. Then, I called a friend who is good with computers, and he suggested running a system diagnostic. I followed his instructions, and it turned out there was a software issue.

My friend helped me reinstall the operating system, which was a bit complicated, but we managed to do it. Thankfully, I had saved a backup of my project on a USB drive, so I didn’t lose all my work.

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In the end, after a few hours of troubleshooting, I was able to recover my project and complete it just in time for the deadline. It was a relief, and I learned the importance of regular backups and having a tech-savvy friend who can help in times of computer trouble.

That’s the time when I had a problem with using the computer, where it happened, what the problem was, and how I solved it.

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Sample Answer 2:

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Well, this happened about six months ago. I was at my home when I had a problem with using the computer. It was a regular evening, and I needed to finish an important assignment for my college.

I was in my room when the problem occurred. My computer is in my room, and it’s where I usually do all my work and assignments. It’s a small and cozy space where I can concentrate.

The problem I faced was with the computer’s operating system. Suddenly, it froze, and I couldn’t click on anything. It was quite frustrating because I hadn’t saved my work, and I was worried about losing all the progress I had made on my assignment.

To solve the problem, I first tried to restart the computer, but it didn’t work. Then, I decided to search for a solution online using my phone. I found some troubleshooting steps like pressing certain keys simultaneously, but they didn’t work either.

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Feeling a bit desperate, I decided to call a friend who is good with computers. They suggested trying to boot the computer in safe mode. I followed their instructions, and thankfully, it worked. I was able to access my assignment and save it.

In the end, the problem was resolved by booting the computer in safe mode, and I learned the importance of saving my work regularly. It was a bit stressful, but I was relieved that I didn’t lose my assignment. Since then, I’ve become more cautious and save my work more frequently.

So, that’s the time I had a computer problem, where it happened, what the problem was, and how I solved it. It was a learning experience for me.

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